Cookie Policy
Cookie Policy
Last updated: 28th August 2026
This Cookie Policy explains how Ankerwycke Candles Limited uses cookies and similar technologies when you visit our website.
It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small pieces of information that websites can store on your device when you visit them.
Cookies and similar technologies can perform a number of functions, such as keeping items in your shopping basket, remembering preferences, helping a website work securely, measuring website performance and supporting advertising.
2. How We Use Cookies
Our website is powered by Shopify and uses cookies and similar technologies for purposes that may include:
operating our online shop;
keeping the website secure;
remembering shopping basket information;
enabling customer accounts and checkout;
remembering preferences;
measuring website use and performance;
understanding how visitors interact with our website; and
measuring and supporting advertising.
Not all cookies require consent. Where consent is legally required, we will ask for your permission before using the relevant technology.
3. Strictly Necessary Cookies
Some cookies and similar technologies are necessary for our website and online shop to work correctly.
These may be used for functions such as:
maintaining your shopping basket;
providing checkout functionality;
processing transactions;
maintaining website security;
preventing fraud;
managing network traffic; and
remembering privacy or cookie choices.
Because these technologies are necessary to provide the website or services you request, they may not require your consent.
4. Analytics Cookies
We use analytics technologies, including Google Analytics, to help us understand how visitors use our website.
This can provide information about matters such as which pages are visited, how visitors navigate the website and how the website performs.
Where consent is required for these technologies, they will not be used until you have made the appropriate choice through our cookie controls.
5. Advertising & Marketing Technologies
We may use technologies provided by Meta, including technologies associated with Facebook and Instagram advertising.
These technologies can help us:
measure the effectiveness of advertising;
understand whether someone interacted with an advertisement;
understand activity on our website following advertising; and
support relevant advertising where permitted.
Advertising and tracking technologies that require consent will only be used after you have provided the necessary consent.
6. Shopify
Our website is powered by Shopify.
Shopify uses cookies and similar technologies to provide ecommerce functionality, security, checkout and other services associated with operating our online shop.
Some Shopify technologies are strictly necessary, while others may depend on the services and privacy settings enabled on our store.
7. Other Service Providers
Other services used on our website may also use cookies or similar technologies where required for their functionality.
These may include services associated with:
Loox — for product reviews;
Mailchimp — in connection with marketing and website interactions where applicable;
PayPal — where payment functionality is used;
Shopify Payments — for payment and checkout services;
Google Analytics — for website analytics; and
Meta — for advertising and measurement.
The technologies used can change when website services or apps are updated.
8. Your Cookie Choices
When you first visit our website, you may be presented with cookie controls that allow you to make choices about non-essential cookies and similar technologies.
You can use these controls to accept or reject relevant categories of non-essential technologies.
You can also change your choices later using the cookie/privacy controls available on our website.
Strictly necessary technologies may continue to operate because they are required for essential website functions.
9. Browser Settings
Most web browsers also allow you to control cookies through their settings.
You may be able to block or delete cookies, although blocking strictly necessary cookies can prevent parts of our website or checkout from working correctly.
Browser controls are separate from the consent choices available through our website.
10. How Long Cookies Last
Some cookies exist only while your browser is open and are deleted when you close it. These are often called session cookies.
Others remain on your device for a set period or until you delete them. These are sometimes called persistent cookies.
The duration of individual cookies varies according to their purpose and the service that provides them.
11. Changes to the Cookies We Use
The specific cookies and similar technologies used by our website may change when Shopify, apps or other services are added, removed or updated.
We therefore periodically review our use of cookies and update our cookie information where necessary.
12. Changes to This Policy
We may update this Cookie Policy to reflect changes to our website, technologies, service providers or legal requirements.
The latest version will be available on our website.
13. Contact Us
If you have questions about our use of cookies or similar technologies, please contact:
Ankerwycke Candles Limited
5 Arnold Road
Staines-upon-Thames
Surrey
TW18 1LY
Email: wendy@ankerwyckecandles.co.uk
Company number: 12852865
Registered in: England and Wales
Ankerwycke Candles Limited